So the rotors on the Durango have been chattering and causing pedal / wheel chatter when applied, so they are not operating at optimal efficiency. This is the second set of rotors for the truck since we've owned it.
A while ago, I purchased some slotted/drilled rotors from Summit Racing for the Dakota and they are working really well, no chatter, no fading, gobs of stopping power; so I decided to order the same thing from Summit Racing again.
I finished placing the order at 4PM Pacific time, and realized I needed to have the shipping and billing address changed, so I called them up right away.
After a few button presses, (no DTMF Hell here) I had a person on the phone and the address changed in just a couple of minutes.
At 1:35PM today, I get an email from the UPS Store stating that I have a package to pick up. The rotors shipped UBS ground in less than 22 hours.
Very impressive to both UPS and Summit Racing, I'm a fan!